Help & Support Center
How can we help you today? Find answers to frequently asked questions or contact support.
Getting Started
Siklo is a transparent digital notebook and tracking tool designed for Paluwagan (rotating savings and credit community groups) in the Philippines. It helps groups stay organized, eliminate manual bookkeeping errors, and build trust.
Paluwagan is a traditional peer-to-peer savings group popular in the Philippines. Members contribute a fixed amount regularly (weekly or monthly) to a central pool, and the entire pool is given to one member each turn. The cycle repeats until everyone has received their payout.
Siklo acts as a transparent digital notebook. Instead of writing payments down on loose papers or private spreadsheets, Siklo keeps the turn list, payment tracking, and next payout dates in a clear, shared web app that all members can view.
Once logged in, click the 'Create Group' button from your dashboard. Type your group name, how much each member contributes, how often members pay (Daily, Weekly, Every 2 Weeks, Monthly, or Every 3 Months), and your member limit.
Yes, Siklo is 100% free to use for tracking and managing your Paluwagan savings cycles with your friends, family, or colleagues.
Still need help?
Can't find what you are looking for? Submit a support request and our team will get back to you within 24 hours.
Direct Support Info
We are here to assist your Paluwagan group
Fast Response SLA
Average ticket response time under 2 hours during Philippine business hours.
Official Support Emailsupport@siklo.ph
Ledger Integrity Guarantee
100% shared visibility for all members with zero hidden ledger edits.